Crest Couriers operates and accepts goods for carriage only in accordance with conditions set forth below. By using our service, you hereby acknowledge and agree that you have fully read and understood these Terms and Conditions of the Service with all the applicable laws and regulations. It is to be noted that the Terms and Conditions can't be altered in any way unless permitted by an authorized representative in writing. You must not use our service if you disagree to be bound by these Terms and Conditions of Service.
"Customer" refers to a person, firm, or company that contracts with the Carrier to avail its services.
"Carrier" refers to the service provider responsible for transporting your goods. In this case, Crest Couriers.
"Consignee" refers to the recipient to whom the goods are intended to be delivered to. "Consignment" refers to the goods that the Customer asks to get delivered from one address to another. It can be a single item, bulk items, or a number of separate items sent in one load to be delivered to the Consignee.
"Dangerous goods" refers to the goods specified in the Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations (CDG) and Administrative Data Research UK (ADR). These goods include explosives, radioactive material, toxic and flammable material, and any other goods posing a similar risk.
"Demurrage" refers to any cost or expense incurred by the Carrier as a result of the inappropriate, extreme, or unreasonable detention of any goods belonging to the Carrier.
It is required that cancellations be made within 24-hours of placing the order. You may be charged a handling fee if you cancel your service before the contract's expiration date. The handling fee is calculated based on the initial work done or the length of time remaining. This will be charged at the monthly rate, regardless of how long the original contract was in effect at the time. In addition, The Carrier reserves the right to charge an early cancellation fee at their discretion.
According to this policy (as well as our terms of service and any other documents referred to therein), any personal data the Customer provides the Carrier with will be processed on the basis of this policy. In order to fully understand the privacy policy views and practices regarding Customer's personal data and the way it will be treated, please read through: By filling out an enquiry form on the site, the Customer is providing the Carrier with information about the Customer's requirement. Please be assured that the Carrier will only use this information to respond to the Customer's inquiries. If the Customer reports a problem with the website, the Carrier may ask for additional information. The information is stored in the email system, and the Customer has the right to request that emails are deleted to secure their information. The Customer's ID must be uploaded to comply with AML Legislation. The records must be kept for seven years after the service has been terminated due to this specific regulation. According to the company, data is GDPR compliant and stored on a secure server in the United Kingdom. It will never be shared or sold to a third party. Carrier collects information that the Customer provides when registering on the website, subscribes to the service, posts material, or asks for additional services, such as the email address. The Customer has the right to withdraw consent at any time by deleting their account to secure their information. Carrier keeps track and record of the transactions the Customer makes by using the Carrier's service and how they are fulfilled. Carrier's email system and the WordPress database keep track of this information. The Customer has full right to delete their account to secure their contact details; however, the transaction details are not deleted. Customer's information, including but not limited to traffic data, location data, weblogs and other communication data (whether this is required for Carrier's billing purposes or otherwise), and the resources that the Customer accesses are all included in the information collected by the Carrier and stored in Google Analytics account.
The Carrier will not be liable in any way whatsoever for a consignment when there is some fraud on the part of the Customer, the owner, or the agents of either.